All sales are finale. Manufacturers do NOT allow sale of their software, or transfer of licenses and user agreements. Due to our limited working knowledge and/or lack of additional equipment for this item no further testing was performed. Our listings do not come with detachable power cords or batteries and include ONLY what you see in the pictures unless otherwise stated. All items are located in Lakewood NJ. Unscheduled pickups may be turned away if no one is available to assist. Feel free to ask us a question before purchasing. Thank you for shopping with us!